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frequently
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questions
How does it work?
Unlike most sites, you don’t need to sign up to use IM Brent. Plus, it’s free! To know more about how the platform works, go here.
What are the benefits of acquiring this product or service?
Renting, buying, or selling on this platform is very easy and hassle-free! Plus, IM Brent users enjoy the following:
- Convenience
- Affordable options
- Secure platform
- Easily-accessible items
Is there a guarantee?
When posting an item up for rent, you may opt to require a security deposit to cover the damages (should there be any!).
What payment methods do you accept?
IM Brent only accepts the following payment methods:
- Credit/Debit Card
- Paypal
Who handles the delivery and delivery fee?
The lender will handle all deliveries via its preferred courier. Before the transaction, both parties will be asked who will take care of the delivery fee and whether it will be charged to the lender or the renter. However, BOTH parties must agree on who will pay for the delivery fee. They could also opt for pick-up or a meet-up.
How much do lenders need to pay to use the service?
For every listing, lenders will be charged 9% of the rental fee.
How to start renting?
Renting on IM Brent is as easy as 123! All you have to do is go on our website, look for the item you want to rent, and fill out the form accordingly! For more information, see How It Works.